Reference

Your Privacy Policy in Practice

Your account data, DANA, OVO, GoPay and QRIS payment records, and cookie choices sit under one Privacy Policy, so you know what we collect before you open an…

DANA recordsCookie choicesAccount access logsPrivacy chat 09:00-01:00 WIB
raja 100 Your Privacy Policy in Practice
CONTACT PATHS

Privacy Contact Paths That Stay Open

Privacy questions need a clear route because we may need to confirm that the account is yours before discussing any record. Our support desk is available from 09:00 to 01:00 WIB through live chat, the in-account message center, and a WhatsApp handoff shown after login. For privacy requests, we may ask for your username, registered phone suffix, and the latest DANA or QRIS reference tied to your wallet.

Team online

Live chat privacy queue

Use live chat between 09:00 and 01:00 WIB when you need a privacy answer during an active account session. We confirm your account first, then route payment-record or cookie questions to the correct desk.

In-account message center

Open Help > Privacy Request after login to send a correction, access, or deletion request. This path attaches your account ID automatically, which helps us avoid asking for extra screenshots in the first reply.

WhatsApp handoff after login

For identity-sensitive privacy questions, we show the WhatsApp handoff only inside your account area. That keeps the contact path tied to your session instead of a public number anyone could claim.

ACCOUNT CARE

Six Data Controls We Use

Account privacy is handled as an operating process, not a slogan. We separate payment references from game session records, keep access logs for security checks, and limit internal…

Account opening data

When you open an account, we collect your username, contact number, password credentials in protected form, and referral source if…

Payment record matching

DANA, OVO, GoPay and QRIS records are stored with transaction references, time stamps, and wallet status.

Cookie choice path

On a phone browser, go to Menu > Privacy > Cookies to adjust tracking choices where available.

Device session checks

Account > Security > Active Sessions shows recent device access when the feature is available.

Game session privacy

For live tables such as Dragon Tiger, streams come from the studio side; we do not ask for your camera…

Retention and deletion

We keep records only as long as needed for account service, security checks, payment matching, and legal duties where local…

Privacy Policy Questions Before Account Opening

Before you share account details, it is fair to ask exactly what happens to them. These answers cover the privacy points we receive most often: registration data, payment records, cookies, correction requests, retention, and contact steps. If your question involves a live account, send it from the logged-in message center so we can connect the request to your account safely.

We collect the details needed to create and protect your account: username, contact number, login credentials in protected form, device signals, and basic session records. Payment data is added only when you use supported wallet rails.

We keep payment references so deposits, withdrawals, and wallet disputes can be matched to your account. The record usually includes rail name, time, status, amount, and reference code, not your full wallet login details.

Yes. Open Profile > Privacy Requests and choose the correction option. We may ask for a recent payment reference or session check before changing sensitive details, because corrections can affect withdrawals and account recovery.

Necessary cookies keep your session active after login, while preference cookies remember device view and language choices. You can adjust browser cookies from Menu > Privacy > Cookies, though turning off necessary cookies may break login.

Game studios receive only the technical data needed to run and settle a session, such as table ID, round result, and session token. They do not receive your DANA, OVO, GoPay, or QRIS wallet credentials.

Retention depends on the record type. Login logs may be kept for security checks, payment references for wallet matching, and dispute files until the issue is closed. Deletion requests are handled where local law permits.

Use Help > Privacy Request after login for the fastest match to your account. If you cannot log in, contact live chat from 09:00 to 01:00 WIB and prepare your registered phone suffix.