Reference

Legal terms before you open an account

raja 100 puts account rules, privacy handling and wallet record steps in one place so you can open your account with clearer terms before you use DANA, OVO…

Indonesia account termsDANA and OVO recordsGoPay and QRIS receiptsData request path
raja 100 Legal terms before you open an account
CONTACT ROUTES

Three paths for legal questions

Fast contact matters when a legal term affects your wallet, profile or access. We keep legal help tied to channels you can reach from the account screen, so your question lands with the context we need. Use the same registered phone and email you placed on your account; that lets us confirm identity before we discuss private records or change requests.

Team online

Live chat

Use live chat inside the account area from 09:00 to 01:00 WIB. Ask for legal terms, privacy handling or wallet record checks; we may request your username and registered phone before discussing account details.

Email request

Send legal and privacy requests from the email linked to your account. Include your username, the term you are asking about and any DANA, OVO, GoPay or QRIS reference number tied to the question.

WhatsApp ticket

Start a WhatsApp ticket only through the contact button shown after login. We use it for status checks, document follow-up and routing, not for sharing passwords, one-time codes or full wallet credentials.

ACCOUNT CARE

Six controls behind your account record

Legal handling is not just wording on a page; it is how we keep your account record consistent from registration to withdrawal review.

Data collected

We collect account details, login signals, wallet references and activity records.

Cookie control

Cookies help keep your session active, remember device choices and detect unusual access.

Account security

Your password, phone number and recovery email sit under Menu > Account > Security.

Record retention

We keep account and wallet records only for operational, legal and dispute purposes.

Payment matching

DANA, OVO, GoPay and QRIS references are matched to your account name and transaction time.

Change requests

You can request correction of personal details through live chat or email.

Legal answers before you join raja 100

These answers focus on the legal points we are asked about most before account creation and after wallet activity. They explain access wording, data requests, payment records, cookie choices and profile changes in plain terms. If your situation involves local rules or a disputed transaction, contact support with your account details so we can check the actual record.

Access depends on local law. We show legal terms before account creation and keep them under Menu > Legal after login, so you can read the rules before adding funds or entering any lobby area.

We keep payment references, wallet method, transaction time, account name and support history tied to the wallet case. DANA, OVO, GoPay and QRIS receipts help us check deposits, withdrawals and disputes.

Email us from your registered address or use live chat from the logged-in account. Include your username, registered phone and the specific data range you want checked, such as profile, wallet or session records.

Yes, you can request a correction, but we need to confirm account ownership first. Start under Menu > Account > Profile or contact support, then provide the details requested for identity matching.

Cookies keep your login session, language choice and device checks working on mobile browsers. If you clear them through your phone settings, you may need to enter your username and password again.

Our support team receives the first request, then routes account or wallet cases for internal checking. Provide the DANA, OVO, GoPay or QRIS reference so we can connect the question to the right record.

If access rules change in your location, availability may change because participation is allowed where local law permits. Contact us before adding funds if you are unsure about eligibility or account access.